Premium
Exactly what Premium adds over the free tier, how to buy, manage, or restore it, the Individual, Partner, and Family plans, gifts, and how to redeem a code.
Premium is the paid Bonded tier. The free tier is real and permanent — you can host one ritual a week on Starter or 36 Questions, up to 4 questions, and join anyone else's ritual without limit.
What Premium Adds
| Benefit | Free | Premium |
|---|---|---|
| Decks | Starter and 36 Questions | All 10 decks |
| Hosted rituals | 1 per rolling week | Unlimited |
| Hosting a Group (3–6 people) | No | Yes |
| Ritual length | Up to 4 questions | 2, 4, 6, or 10 |
| Saved Memory Capsules | Preview only | Full archive |
| Connection Insights | No | Yes |
| Sending pings | No | Yes |
| Profile prompt answers | 4 | 10 |
| Profile card colours and feelings | No | Yes |
| Premium badge on your profile | No | Yes |
| Joining someone else's ritual — Duo or Group | Yes | Yes |
Purchase and Manage Premium
When a free account taps a Premium action, Bonded opens the RevenueCat-powered store paywall with the currently available App Store packages and localized prices. The store confirmation is authoritative; prices and trial availability vary by platform, country, and active offer.
- To start Premium, use Start Premium in Settings, or tap any locked Premium feature.
- Active members use Manage Premium in Settings to open platform subscription management.
- To recover a prior purchase, open Settings > Restore purchases while signed into the Bonded account and the Apple ID used for the purchase.
- A successful purchase or restoration refreshes the account's Premium entitlement immediately.
Premium can also come from a plan or a gift bought on the Bonded website, from a code someone sent you, or from a grant. Bonded checks the server first, so Premium that never went through the App Store still unlocks the app — on the account it was added to.
Premium Plans from the Website
Besides the App Store subscription, Premium is sold on the Bonded website as a plan: 12 months of Premium, paid once. A plan never renews, and the price includes tax. Checkout is handled by Paddle.
| Plan | Who it covers | What happens after you pay |
|---|---|---|
| Individual | You | 12 months of Premium on your account. |
| Partner | You and 1 other person | Your 12 months start on your account. The other person gets an email with their own 12-month code. |
| Family | You and 3 other people | Your 12 months start on your account. Each of the three gets an email with their own 12-month code. |
- Sign in with the email you use in the Bonded app. Your own 12 months go on the account you sign in with. New to Bonded? Signing in creates the account.
- One email per person. On Partner and Family you add the others' emails before paying. Each must be different, and none can be your own — your seat is already included.
- Everyone keeps their own account. Nobody shares a login; each person redeems their code on their own Bonded account.
- Your receipt lists every code. If someone can't find their email, send them their code yourself.
- Time adds up. If you already have Premium from a plan or a code, the new 12 months start when that time ends.
- Receipts call the Individual plan "Solo". It is the same plan.
- Already have Lifetime Premium? A plan isn't offered on that account, because your own 12 months would go unused. You can still give Premium as a gift.
Paying for Premium through the App Store? A plan does not cancel your App Store subscription. Cancel it yourself in your iPhone's Settings > [your name] > Subscriptions, or it keeps renewing.
Give Premium as a Gift
A gift is Premium for someone else, paid once on the Bonded website. You don't need a Bonded account to buy one.
- Choose the length: 3, 6, or 12 months.
- Enter the email of the person it's for — that's where the code goes — and, if you like, a personal message.
- Enter your own email for the receipt. The gift is not sent there.
- Pay. They get an email with their code and a link to redeem it; your receipt has the same code, so you can pass it on yourself.
A gift never renews and never charges the person who receives it.
Redeem a Gift Code
Codes from a gift, or from someone's Partner or Family plan, are redeemed on the web at https://play.bonded.studio/redeem. Redemption is not shown in the iOS app, where subscriptions are handled through the App Store.
- Open the link in your email — it fills in the code for you — or go to the address above.
- Enter the email of the Bonded account that should get Premium and tap Email me a sign-in link.
- Open the sign-in link on the same device.
- Check the code and tap Redeem gift. The page confirms Premium is active until a date.
- Open the Bonded app and sign in with that same account. Premium is already on — there is nothing to activate.
Each code works once. A gift code adds its 3, 6, or 12 months, and a plan code adds 12 months, after any Premium you already have from a plan or a code. A Lifetime code gives Lifetime Premium.
Premium from the Web in the App
Premium from a plan, a gift, or a code lives on your Bonded account, not your Apple ID:
- Settings shows Premium as active. Tapping it tells you when it ends and that it isn't billed through Apple, so there is nothing to manage there.
- Restore purchases is only for App Store purchases. For Premium from the web, sign in with the account it was added to.
- It works on any device where you sign in with that account.
Premium Troubleshooting
| Problem | Meaning | What to try |
|---|---|---|
PREMIUM_REQUIRED | The feature is only available with Premium. | Use free features, or start/restore Premium. |
| Premium deck is locked | Your account is not currently Premium. | Choose Starter, or complete the store purchase. |
| Purchase flow does not open | Store services, RevenueCat configuration, or the network is unavailable. | Check the network and store account, then retry. |
| "Your purchase went through, but we could not confirm it yet" | The entitlement sync did not complete. | Wait a moment and try again. You will not be charged twice. |
| "You already have this subscription" | The store already owns it. | Bonded runs a restore automatically. |
| Premium status not active | The entitlement has not refreshed, expired, or belongs to another account. | Sign in with the correct Bonded and store accounts, then use Restore purchases. |
| Nothing to restore | No purchase was found for the current Apple ID. | Switch to the store account originally used, or contact store support. |
INVALID_GIFT_CODE | The code is malformed or not found. | Re-enter the complete code. |
GIFT_CODE_EXPIRED / GIFT_CODE_DISABLED / GIFT_CODE_DEPLETED / GIFT_CODE_NOT_YET_ACTIVE | The code expired, was disabled, is fully used, or is not active yet. | Ask the sender or support for a valid code. |
ALREADY_REDEEMED | You already redeemed this code on this account. | No action needed; Premium is already applied. |
| A plan or gift code never arrived | The email went to spam or to a mistyped address. | Check spam. The buyer's receipt lists every code — ask them to send yours. |
| Redeemed, but the app still isn't Premium | The app is signed in to a different account from the one that redeemed. | Sign out and sign in with the account you redeemed on. |
| Still charged by the App Store after buying a plan | A plan does not cancel an App Store subscription. | Cancel it in your iPhone's Settings > [your name] > Subscriptions. |
| "Plans aren't available right now" | Website plans are paused for the moment. | Try again later, or give Premium as a gift. |
| "This account already has Lifetime Premium" | Your own 12 months on a plan would go unused. | Give Premium as a gift instead. |
| "That's your own email. Your seat is already included." | You entered your own email for another person on a Partner or Family plan. | Enter their email. |
| "Each email must be different." | Two people on the plan have the same email. | Use one email per person. |
Next steps
If this does not resolve the issue, check the related path below or use the support checklist with the exact error or screen name.
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