Settings, Privacy, and Your Data

Open Profile > Settings (the icon at the top right of the Profile tab) for account, Premium, discoverability, safety, preferences, notifications, support, privacy controls, and deletion.

Account

Row	What it does
Account details	Username, bio, and email.
Start / Manage Premium	Opens the paywall, or your platform subscription management.
Restore purchases	Brings a previous purchase back on this device.
Gift codes	Redeem a code at https://play.bonded.studio/redeem. Not shown in the iOS app.

Discoverability

Switch	What it does
Let people find me	The master switch. Off, and you do not appear in search at all and nobody can send you a request.
By username	Whether people can find you by typing the start of your username.

Both default on. Lookup by email or phone no longer exists in any form.

Discovery is live now. This is no longer a preference for a future feature: turning it off genuinely removes you from search.

Safety

Row	What it does
Blocked people	Review and unblock.
Community rules	The rules, what happens when you report, and how to reach a person.

App Preferences

Switch or row	What it does
Product news	Occasional emails about features and new decks.
Phone haptics	Touch feedback throughout the app.
Private Pulse haptics	Synchronized pulse feedback during reveals.
Replay the tutorial	Shows the walkthrough cards again on every tab and in your next ritual.

Notifications

Row	What it does
Device notifications	Opens the phone's system permission page for Bonded.
Connection requests	When someone wants to stay connected.
Pings	When a friend is thinking about you.
Session invites	When a friend starts a ritual and wants you to join. Turning this off does not make you unreachable — the invite is still joinable by code.
News & offers	Occasional updates about features and offers. Off by default — this one is consent, and the server records each change.

The in-app switch and the device-level permission must both allow a notification for it to arrive. Announcements about the service itself — an outage, a policy change — are not gated by the News & offers switch, and the in-app card is always dismissible.

Support and Legal

The Support section links to this Help Center, the Privacy Policy, the Terms of Service, and the Subscription Terms.

Privacy Controls

Row	What it does
Download my data	Prepares everything Bonded holds about you as a file. On iPhone it opens the share sheet so you can save or send it, and the temporary copy is deleted straight afterwards. On Android you pick a folder and the file is saved there as `bonded-my-data.json`.
Web funnel research data	Withdraws consent and deletes research-only funnel answers and events, if you came in through a web pre-registration link. Preferences already copied to your profile stay and remain editable.

Account Deletion

Open Settings > Danger zone.
Tap Delete account.
Complete both confirmation prompts (a first warning, then a Final confirmation).

Deletion cannot be undone. Bonded removes the account and signs the device out. Deleting Bonded does not cancel a subscription billed by Apple or Google Play — cancel that separately in the App Store or in Google Play; Bonded warns you if it detects an active store subscription. Rituals shared with another participant may retain anonymous history needed for that person's experience.

Delete Your Account Without the App

You can ask Bonded to delete your account and its data without installing or opening the app.

Email support@bonded.studio from the email address you sign in to Bonded with.
Use the subject line Delete my account. You don't need to explain why.
If we can't match the request to an account from the address alone, we'll ask you to confirm it's you before deleting anything.

We aim to acknowledge your request within 72 hours and to complete it within one month. It is the same deletion as Settings > Danger zone > Delete account in the app, and it cannot be undone.

What is deleted: your account and sign-in details, your profile, username, avatar, bio and prompt answers (including their earlier versions), your settings and preferences, your connections and pings, your Premium records, the devices registered for notifications, and your in-app activity events. Bonded also asks RevenueCat, which handles in-app purchases, to delete its copy of your purchase profile.

What is kept, and for how long:

Kept	Why	How long
Rituals and Memory Capsules you shared with someone else	So the other person keeps their own history. Your name and account link are removed	Until they expire for that person: rituals after 550 days, Memory Capsules after three years
Records of web purchases (gifts and plans bought on the Bonded website)	Tax and accounting law. Your account link is removed	Up to the statutory period, about 7 years
Safety reports you made or that were made about you	The moderation record. Your account link is removed	As long as needed for safety and legal purposes
A one-way scrambled form of the email address, only if the account was banned	To stop the same person signing straight back up	About 2 years
Server logs	Security	About 90 days, then they age out

Deleting your account does not cancel a subscription billed by Apple or Google Play. Cancel it in the App Store or in Google Play (Play Store > profile > Payments & subscriptions > Subscriptions) so you are not charged again.

Plain-Language Data Reference

Data	Why Bonded uses it	Where it appears
Email	Sign-in, optional guest association, account recovery.	Account, authentication, optional web guest flow.
Username	Display identity and how friends find you.	Profile, friends, ritual participants, search.
Bio	One line about you, for your friends.	Profile, friends' view of your profile.
Avatar config	Visual identity across the app.	Avatar builder, Home, rituals, friends.
Age band	Confirms adult use and keeps cards age-appropriate.	Onboarding.
Connection Profile quiz answers	Chooses your deck and shapes pace, tone, and depth.	Quiz, recommended ritual, session setup defaults.
Boundaries	Records topic comfort preferences.	Boundaries step, onboarding profile data.
Prompt answers	Short answers your friends can read.	Profile, friends' view of your profile.
Discoverability preference	Whether you appear in search.	Settings, user search.
Ritual metadata	Runs rituals: status, progress, code, host/guest roles, completion.	Ritual screens and Home.
Resonance moments	Builds Memory Capsules and Insights.	Completed rituals, Memories, Insights.
Private Pulse values	Records private signals; revealed only by mutual choice.	Hidden live; shown in a capsule only when both chose reveal.
Pings	Delivers a Bonded-written card to a friend.	Ping inbox, notifications. Expires after 24 hours.
Reports and blocks	Keeps people safe and enforces the rules.	Moderation review, Blocked people.
Premium status	Controls deck access, hosting limits, ritual length, capsules, insights, pings.	Home, decks, session setup, Settings.
Web funnel research data	Optional pre-install answers used to personalize your first ritual.	Web pre-registration; deletable from Privacy controls.

Settings Troubleshooting

Problem	Meaning	What to try
A preference does not save	Network or account request failed.	Retry on a stable connection. The switch reverts and says so rather than silently failing.
Notification is enabled but silent	The device-level permission may be off.	Tap Device notifications and allow Bonded in system settings.
The data export does nothing	The export request failed or the share sheet was dismissed.	Retry on a stable connection.
Account deletion fails	The authenticated delete request did not complete.	Stay signed in, check the network, and retry; contact support if it persists.
Gift codes card is missing	You are on iOS.	Redeem at https://play.bonded.studio/redeem; App Store rules forbid code entry for digital Premium in the iOS app.